Care With Ease, Wherever Life Takes You.
Our products bring comfort, safety, and convenience - making every moment easier for caregivers and happier for little ones
Frequently Asked Questions
How do Siya Tots products work
Siya Tots makes feeding on the go effortless with a powerful, safe, and portable baby bottle warmer that gently warms milk anytime, anywhere.
Where are you located?
Our head office is located in Melbourne, Australia.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at siyatots@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At Siya Tots, our mission is simple - to empower new parents and caregivers across Australia with innovative baby products that bring convenience, confidence, and comfort – making parenting simpler, stress-free, and beautifully connected on the go.
Fast, Free & Secure Shipping Australia Wide
At Siya Tots, we believe feeding your little one should be simple and stress-free. That’s why we offer fast, free shipping on every order—carefully packed and delivered straight to your door, so you can enjoy convenience and calm sooner.